COVID-19 Update

 

JANUARY 2021

MASKS ARE MANDATORY IN RAINBOW CHRYSLER IN CUSTOMER AREAS

We at Rainbow Chrysler Dodge Jeep Ltd. recognize the difficult time we face during this COVID-19 pandemic. We want to share with you that steps that we are taking to prevent the spread of the virus as well as remain open to assist the public with their needs.

As of right now, our team is committed to providing the best customer service we can during this pandemic. Service, Parts and Sales Departments are all still currently open. We continue to monitor the situation as it evolves and will make the necessary changes as per Health Authorities as well as Federal and Provincial government. As changes need to be made we will continue to communicate them to the public.

To protect the Health and Safety of our staff and the public we have been taking extra precautionary measures and changes to our services.

• Parts & Service will only be open Monday to Friday from 8:00am – 5:00pm
• Sales Department will be open Monday to Friday 8:30-5:30 and Saturdays by appointment only
• Credit applications for vehicle purchases can still be made online at rainbowchrysler.ca
• Appointments are recommended for the Sales Department
• We are regularly cleaning and sanitizing all high traffic areas of the dealership
• Shuttle services will be available at limited capacity. 1 passenger at a time or 2 family members. Passengers are required to wear a mask and must sit in the back portion of the vehicle behind the protective barrier.
• We are asking if you are showing any symptoms of a cold/flu or have travelled out of the country in the last 2 weeks to please refrain from coming into the dealership and rescheduling any appointments for a future date
• We ask that you please refrain from paying with cash. Debit and credit options are preferred and we have the ability to “tap” purchases under $100
• Detail services are still offered on a limited basis. Please call and speak to the Service Department to inquire.

 

 

For any questions regarding any of our new policies and procedures please call us at 250-624-8200 and we will gladly explain further.

As things change we will continue post updates to Facebook.

We value our community and its people and we will do everything we can in this time of crisis. Please join us in doing your part to stop the spreading of this virus. Stay safe.

 

Sincerely,

Management and Staff at Rainbow Chrysler

 

 

Contact options for Rainbow Chrysler:

Phone: 250-624-8200                     Email: General Inquiries info@rainbowchrysler.ca

For Service press option 1             Service service@rainbowchrysler.ca

For Parts press option 2                 Parts parts@rainbowchrysler.ca

For Sales press option 3                Sales sales@rainbowchrysler.ca

 

Facebook: Rainbow Chrysler Dodge Jeep Ltd.